FAQ

How can I use my sweet Promo code?

After you have added your awesome products to your basket / cart, Click on the cart button in the top right to review your items. Here you can pop in a Coupon Code just to the lower left of the item list. Once that’s done, proceed to the checkout and you will pay a discounted rate.

Where’s my BBQ and Accessories at!?

Once your order has been placed it will be packaged up nicely and scheduled for delivery with a courier. This usually takes around 3-5 business days. Once scheduled for delivery you will be sent a tracking code so you can check the status directly with the courier.

I am interested in purchasing bulk or larger commercial BBQ’s / Smokers. Who can I talk to?

Check out the contact us page and hit us up. We can work with you on bulk discounts or sorting out getting cabinet smokers for commercial scale operations no worries.